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Aromatherapy

RETURN AND REFUND POLICY

Effective date: 2021-12-19

Last updated: 2022-12-30

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Thank you for shopping at Plumcanyonnursery.com

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If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

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All product(s) must be returned to Plum Canyon Nursery along with your receipt within (14)  days from the delivery date for a replacement, exchange or refund.

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Postage/shipping costs and risks for returns are the responsibility of the customer unless Plum Canyon Nursery shipped the wrong product(s) or the product(s) arrived damaged.

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All claims for shortages or damages must be reported to customer service at lanacloninger@gmail.com on the day of delivery.

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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Carefully examine your product upon receipt. All returns must be reasonable, in Plum Canyon Nursery’s sole discretion.

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Any return requests or returned products received after the above-mentioned periods will not be honoured, nor will such products be returned to you.

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Excessive returns or improper return activity may be deemed an abuse of Plum Canyon Nursery’s return policy. OUR GUARANTEE DOES NOT COVER: Products that have been substantially used; Products and packaging that have been broken or damaged through misuse; Large-scale, excessive returns as determined by Plum Canyon Nursery, at its sole discretion.

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Once an order has been successfully placed through www.plumcanyonnursery.com it cannot be cancelled.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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